Privacy Policy
Effective Date: [08/06/2026]
Welcome to Surya EV Tech (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or purchase our electric vehicles.
1. Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Billing and Shipping Address
- PIN Code
- Payment Information (processed securely through third-party payment gateways; we do not store your card details)
- Vehicle purchase and booking information
- IP Address
- Browser type and device information
- Website usage data through cookies and analytics
2. How We Use Your Information
We use your information to:
- Process bookings and orders.
- Deliver products and services.
- Verify your identity.
- Provide customer support.
- Send order confirmations and service updates.
- Respond to your inquiries.
- Improve our website and customer experience.
- Send promotional offers (only where permitted by law or with your consent).
- Comply with legal and regulatory requirements.
3. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some website features may not function properly.
4. Payment Security
All online payments are processed through trusted third-party payment gateway providers. Surya EV Tech does not store your debit card, credit card, or banking credentials.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Delivery and logistics partners
- Payment gateway providers
- Service centers and warranty partners
- Government authorities when required by law
- Technology providers assisting us in operating our website
All such partners are expected to protect your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your purchase
- Provide warranty and after-sales service
- Meet legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
8. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Opt out of marketing communications.
To exercise these rights, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated Effective Date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Surya EV Tech
Email: [support@suryaevtech.com]
Website: [www.suryaevtech.com]
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
