Terms & Conditions

Effective Date: [08/07/2026]

Welcome to Surya EV Tech. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products offered through our platform. By accessing or using our website, you agree to comply with these Terms.

1. About Us

Surya EV Tech is an Indian manufacturer and seller of electric vehicles, committed to the vision of “Make in India” by designing and manufacturing high-quality electric scooters for customers across India.

2. Acceptance of Terms

By accessing our website, creating an account, placing an order, or using any of our services, you agree to be legally bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use our website.

3. Eligibility

You must be at least 18 years of age.
You must have the legal capacity to enter into a binding agreement.
All information provided by you must be accurate and complete.

4. Products

We strive to display accurate product descriptions, images, specifications, and pricing.
Product colours may vary slightly depending on your device screen.
Specifications may change without prior notice as part of product improvements.
Availability of products is subject to stock.

5. Pricing

All prices are displayed in Indian Rupees (INR).
Prices include applicable taxes unless stated otherwise.
Registration charges, insurance, accessories, logistics, and handling charges may be charged separately.
We reserve the right to modify prices without prior notice.

6. Orders

Placing an order does not guarantee acceptance.
Surya EV Tech reserves the right to accept or reject any order at its sole discretion.
Orders may be cancelled due to stock unavailability, payment issues, pricing errors, or legal reasons.

7. Payments

We accept secure online payments through approved payment gateways.

Your payment information is processed securely by third-party payment providers. Surya EV Tech does not store your complete payment card details.

8. Booking Amount

For selected vehicles, customers may be required to pay a booking amount.

Booking confirmation is subject to successful payment.

Booking amounts may be adjusted against the final invoice according to the applicable booking policy.

9. Delivery

Delivery timelines are estimates only.
Actual delivery may vary depending on production schedules, dealer availability, location, transportation, or regulatory approvals.
Customers must provide accurate delivery information.

10. Vehicle Registration

Vehicle registration, insurance, road tax, and other statutory requirements shall be completed in accordance with applicable laws and may be facilitated through our authorised dealers where applicable.

11. Warranty

All Surya EV Tech vehicles are covered under the applicable warranty policy provided with the vehicle.

Warranty does not cover:

Normal wear and tear
Accidental damage
Improper usage
Unauthorized modifications
Damage due to misuse or negligence

Please refer to the Warranty Policy for complete details.

12. Returns & Cancellation

Vehicle bookings and purchases are governed by our Cancellation and Refund Policy.

Refund eligibility, deductions, and timelines will be determined according to that policy.

13. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt to hack or disrupt website services.
Upload malicious software.
Copy or misuse website content without permission.
Violate applicable Indian laws.

14. Intellectual Property

All website content including:

Logos
Trademarks
Product names
Images
Videos
Graphics
Text
Software

is the exclusive property of Surya EV Tech and is protected under applicable intellectual property laws.

No material may be copied or reproduced without written permission.

15. Limitation of Liability

To the maximum extent permitted by law, Surya EV Tech shall not be liable for:

Indirect damages
Consequential losses
Loss of profits
Business interruption
Data loss
Delays caused by circumstances beyond our control

Our maximum liability shall not exceed the amount paid for the applicable product.

16. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

We are not responsible for the content, privacy practices, or services provided by third parties.

17. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in the Privacy Policy.

18. Force Majeure

Surya EV Tech shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, pandemics, government restrictions, transportation disruptions, or technical failures.

19. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

20. Changes to Terms

Surya EV Tech reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this website with the revised Effective Date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

21. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Surya EV Tech

Email: [contact@suryaevtech.com]

Phone: [+91-7982428916]

Website: [www.suryaevtech.com]

Address: 201, Baaz Mall, Pocket 5, Sector-24, Rohini, New Delhi – 110085

Privacy Policy

Please refer to our Privacy Policy https://wpmilano.com/privacy for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.

Customer Satisfaction

In Milano, we are committed to providing our customers with great quality products at low prices. Our products are sold online only in limited quantities and availabilities. We have done our best to display our items as accurately as possible via our Services. Please be aware however that variations in style, color, siz